Terms of service

Terms of Service

Welcome to Orastore. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making any purchase.

1. General Overview

By using this website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision
  • You will not use our products for any illegal or unauthorized purpose
  • You agree to comply with all applicable laws and regulations in India

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Products & Services

  • Orastore operates as a dropshipping platform, meaning products are sourced from third-party suppliers
  • We strive to display product details, pricing, and images as accurately as possible; however, minor variations may occur
  • We reserve the right to limit or discontinue any product without notice

3. Pricing & Payments

  • All prices listed are in Indian Rupees (INR)
  • We reserve the right to change prices at any time without prior notice
  • Payments must be made through the available payment methods on our website
  • In case of pricing errors, we reserve the right to cancel the order

4. Orders & Cancellation

  • Once an order is placed, you will receive a confirmation
  • Orders can only be cancelled within a limited time window (usually 12 hours)
  • We reserve the right to cancel any order due to stock issues, pricing errors, or suspicious activity

5. Shipping & Delivery

  • Delivery timelines may vary as products are shipped from third-party suppliers
  • Estimated delivery times are provided for reference only and are not guaranteed
  • We are not responsible for delays caused by courier services, customs, or unforeseen circumstances

6. Returns & Refunds

  • Returns and refunds are governed by our Refund & Return Policy
  • Customers must follow the stated process to be eligible for returns or refunds

7. User Responsibilities

You agree not to:

  • Use the website for fraudulent or unlawful activities
  • Attempt to harm, hack, or disrupt the website
  • Provide false or misleading information

8. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Text
  • Design

is the property of Orastore and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

  • Orastore shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products
  • We do not guarantee that the website will be error-free or uninterrupted

10. Third-Party Services

  • We may use third-party services (payment gateways, suppliers, logistics partners)
  • We are not responsible for issues caused by these third-party providers

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of appropriate courts in India.

12. Contact Information

For any questions regarding these Terms, please contact us:

📧 Email: getoracustomercare@gmail.com